Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the Spentro website, www.spentro.com (“Website”), operated by GYFTR Limited (“GYFTR”, “we”, “us” or “our”). Spentro is a brand and platform operated by GYFTR Limited. By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
Definitions
For these Terms,
“Website” means www.spentro.com and its webpages;
“Spentro” means the brand and platform operated by GYFTR Limited;
“User”, “you” or “your” means any person accessing or using the Website;
“Content” means text, graphics, images, product information, software, trademarks, logos and other materials made available through the Website.
About Spentro
Spentro is a corporate spend management platform designed to help businesses manage expenses, business travel, corporate cards, UPI and wallets, spend intelligence and related financial workflows. Spentro also uses technology and behavioural approaches to encourage compliant and cost-conscious spending. Website information is provided primarily for general informational and business enquiry purposes and may be updated from time to time.
Eligibility and Authority
You represent that you are legally capable of using the Website and agreeing to these Terms. If you access or use the Website on behalf of a company, organisation or other entity, you represent that you are authorised to do so and to communicate with us on its behalf.
Permitted Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms. You must not misuse the Website, attempt to gain unauthorised access to any system or information, interfere with the operation or security of the Website, introduce malicious code, scrape or reproduce Website content in an unauthorised manner, impersonate another person or entity, or use the Website for any unlawful, fraudulent or abusive purpose.
Website and Product Information
We endeavour to keep information on the Website accurate and current. However, product descriptions, features, capabilities, pricing, availability, implementation timelines and other information may change without notice. Website information does not constitute a binding offer, quotation, commitment or representation unless expressly agreed in writing.
Any commercial engagement, subscription, implementation, service level, support commitment, data processing arrangement or other customer-specific obligation will be governed by the applicable agreement executed between GYFTR and the customer, including a Master Services Agreement (“MSA”), Statement of Work (“SOW”) or other applicable contract.
Demo, Contact and Enquiry Forms
The Website may provide forms through which you may request a product demonstration, pricing information, partnership discussion, sales contact or general information. Submission of a form does not create a customer relationship, contract, subscription or other commercial commitment.
We may contact you using the information provided to respond to your enquiry, arrange a demonstration, provide requested information or discuss relevant Spentro products and services.
GYFTR reserves the right, at its sole discretion, to decline, reject, limit or discontinue any enquiry, demonstration request, partnership discussion or other request submitted through the Website, including where GYFTR determines that the request is incomplete, misleading, inappropriate, fraudulent, commercially unsuitable or otherwise inconsistent with its policies or applicable law.
Information You Provide
Depending on the form or interaction, we may collect information that you voluntarily provide, including:
Full name and professional or work email address;
Telephone or mobile number;
Company or organisation name;
Company size or related business information;
Role, designation or other professional information;
The Spentro product, solution or service you are interested in;
Business requirements, questions, comments or other details included in your enquiry;
Information submitted through contact, demo, pricing, partnership or similar forms.
You should provide information that is accurate and not misleading. Please do not submit passwords, payment card credentials, highly sensitive personal information, confidential customer information or other information that is not reasonably necessary for a Website enquiry.
You are responsible for ensuring that any information or personal data submitted by you through the Website is accurate, lawful and provided to GYFTR with all necessary rights, permissions, notices and consents required under applicable law.
You shall not submit any personal data or other information relating to any third party unless you are authorised to do so and have complied with all applicable legal and contractual requirements relating to such submission.
Information Collected Automatically
When you visit the Website, certain technical and usage information may be collected automatically through standard website technologies, including cookies, pixels, tags, analytics tools or similar technologies. Depending on the Website configuration and tools in use, this may include IP address, browser and device information, operating system, referring website, pages viewed, approximate location derived from technical information, date and time of access, session information and interaction or usage data.
We may use this information to operate, secure, maintain and improve the Website, understand Website usage, measure marketing and campaign performance, troubleshoot technical issues and improve our products, services and communications.
Cookies and Similar Technologies
The Website may use cookies and similar technologies for essential functionality, preferences, analytics, security, performance measurement and other purposes. Where required by applicable law, appropriate notice, consent or controls will be provided. You may also be able to manage cookies through your browser settings, although disabling certain cookies may affect Website functionality.
Use of Information
Information collected through the Website may be used to respond to enquiries and requests; schedule or provide product demonstrations; provide pricing or other information requested by you; communicate about Spentro and relevant products or services; evaluate partnership or business opportunities; improve the Website, products, services and user experience; maintain security and prevent misuse; maintain business and operational records; comply with applicable legal and regulatory obligations; and for other purposes disclosed at the point of collection or otherwise permitted by applicable law.
Privacy and Personal Data
Our collection and processing of personal data through the Website is also governed by our Privacy Policy, available on the Website. The Privacy Policy provides more detailed information about the categories of personal data collected, purposes of processing, applicable rights, sharing and other privacy matters.
Where applicable, personal data will be handled in accordance with applicable data protection and privacy laws. The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 form part of India's current statutory framework for digital personal data protection, with provisions coming into force according to the notified implementation timeline.
Where a specific privacy notice or consent mechanism is presented at the point at which information is collected, that notice or mechanism will also apply to the relevant processing.
13. User Submissions and Confidential Information
You may voluntarily submit questions, feedback, suggestions, requirements or other information through the Website. You should not submit confidential, proprietary or sensitive information belonging to you, your organisation, your customers or any third party through a general Website form unless specifically requested by us.
Information submitted through the Website may be used to respond to your enquiry, evaluate requirements, improve our products and services and for other purposes permitted by applicable law and our Privacy Policy.
Any confidentiality obligations relating to customer engagements, implementation, technical information, business information or other confidential material will be governed by the applicable written agreement, including an MSA or other contract.
Intellectual Property
The Website and its Content, including text, graphics, images, designs, software, product names, trademarks, service marks and other materials, are owned by or licensed to GYFTR and are protected by applicable intellectual property laws. Except as expressly permitted by us in writing or by applicable law, you may not reproduce, modify, distribute, publish, transmit, create derivative works from, sell or commercially exploit Website Content.
Nothing contained in these Terms shall be construed as granting you, by implication, estoppel or otherwise, any licence or right to use the name “Spentro”, “GYFTR” or any other trademark, trade name, logo, service mark, domain name, product name or other intellectual property of GYFTR or its licensors, except with the prior written permission of GYFTR.
You shall not use any such intellectual property in any manner that may suggest an endorsement, affiliation, sponsorship or association with GYFTR where no such relationship exists.
Third-Party Websites and Services
The Website may use or integrate with third-party service providers, including hosting providers, analytics providers, technology providers, communication providers, payment service providers and other vendors supporting the operation, security and functionality of the Website. Such third-party providers may process information in accordance with applicable law and their respective contractual arrangements with GYFTR.
GYFTR shall not be responsible for any failure, unavailability, error, act or omission of any third-party website, platform, service or technology that is outside GYFTR's reasonable control.
AI, Automation and Technology
Certain Spentro features and capabilities described on the Website may involve artificial intelligence, machine learning, automation, optical character recognition or other technologies. Descriptions of these capabilities are provided for general informational purposes. Technology outputs may depend on the information available, configuration, data quality and other factors and should be reviewed and used appropriately. Provided that you remain responsible for independently reviewing and validating any such output before relying upon or acting on it. GYFTR does not warrant that any automated or technology-generated output will be accurate, complete, uninterrupted or suitable for any particular purpose, unless expressly agreed otherwise in the applicable customer agreement.
Specific functionality, limitations, service commitments or customer controls relating to technology-enabled features will be governed by the applicable customer agreement and product documentation, where applicable.
Business Outcomes, Savings and Performance Claims
The Website may refer to potential savings, efficiency improvements, compliance improvements, faster workflows, spend visibility, GST recovery, adoption or other business outcomes. Such figures, examples and outcomes are illustrative and may vary depending on the customer's circumstances, configuration, usage, transaction volumes, policies, employee behaviour, integrations and other factors.
Website references to potential or historical outcomes do not constitute a guarantee that a particular customer will achieve the same or any specific result.
Testimonials and Case Studies
Testimonials, customer statements, case studies, statistics and examples presented on the Website reflect the experiences, information or results described at the relevant time and may not be representative of every customer's experience or results.
No Professional, Financial or Tax Advice
Information on the Website is provided for general business and informational purposes. Nothing on the Website constitutes legal, tax, accounting, investment, financial or other professional advice.
References to GST, tax recovery or related financial workflows describe functionality or outcomes associated with Spentro's broader spend management processes and do not mean that Spentro provides GST or tax advisory services as a separate professional service. You should obtain appropriate professional advice where required.
Website Availability and Security
We aim to keep the Website available, functional and secure, but do not guarantee that it will always be uninterrupted, error-free, secure or available. We may modify, suspend or discontinue any part of the Website at any time, including for maintenance, upgrades, security or operational reasons.
We take reasonable measures intended to protect the Website and information handled through it. However, no internet-based service can be guaranteed to be completely secure.
Disclaimers
To the maximum extent permitted by applicable law, the Website and its Content are provided on an “as is” and “as available” basis. We do not warrant that Website information will always be complete, accurate, current or suitable for every purpose, or that the Website will be free from errors, interruptions or harmful components.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited.
Limitation of Liability
To the maximum extent permitted by applicable law, GYFTR and its directors, officers, employees, affiliates and service providers will not be liable for any indirect, incidental, special, consequential or punitive loss or damage arising from or relating to your use of, or inability to use, the Website or reliance on Website Content.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Any liability relating to services provided to a customer will be subject to the applicable customer agreement.
Indemnification
You agree to indemnify, defend and hold harmless GYFTR, its affiliates and their respective directors, officers, employees, representatives, agents and service providers from and against any and all claims, actions, proceedings, liabilities, losses, damages, penalties, costs and expenses (including reasonable legal fees) arising out of or relating to:
(a) your breach of these Terms;
(b) your unlawful, fraudulent, abusive or unauthorised use of the Website;
(c) any information, data or material submitted or uploaded by you through the Website;
(d) your infringement or alleged infringement of any intellectual property, privacy or other rights of any third party; or
(e) your violation of any applicable law or regulation.
This indemnity shall survive termination or cessation of your use of the Website
Suspension or Restriction of Access
We reserve the right to suspend, restrict or terminate access to the Website, in whole or in part, where reasonably necessary for security, maintenance, legal, operational or other legitimate reasons, or where we reasonably believe that the Website is being misused or these Terms are being violated.
Force Majeure
We will not be responsible for any failure or delay in the availability or operation of the Website caused by circumstances beyond our reasonable control, including network or infrastructure failures, cyber incidents, natural events, governmental actions, labour disruptions or other events beyond our reasonable control.
Changes to These Terms
We may update these Terms from time to time to reflect changes to the Website, our services, applicable law or our practices. The updated version will be posted on the Website with a revised “Last Updated” date. Your continued use of the Website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Subject to any mandatory provisions of applicable law, courts at Delhi, India shall have jurisdiction over disputes arising out of or in connection with these Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law. Any provisions which by their nature are intended to survive termination or cessation of access to the Website, including provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, confidentiality, governing law and dispute resolution, shall survive such termination or cessation.
Entire Agreement and Customer Agreements
These Terms, together with the Privacy Policy and any other policies expressly incorporated by reference, govern your use of the Website.
These Terms are intended to govern use of the public Website and do not replace or override any MSA, SOW, SLA, Data Processing Agreement, order form, product agreement or other written agreement entered into between GYFTR and a customer. Where a customer agreement applies to a specific customer relationship or service, that agreement will govern that relationship to the extent of any inconsistency with these Terms.
Contact Us
For questions regarding these Terms or the Website, please contact:
GYFTR Limited
Email: business@spentro.com
Website: www.spentro.com
Phone: +91 72890 60000
Registered Office: 203, Embassy Centre, Nariman Point, Mumbai - 400021
User Responsibility
You are responsible for your use of the Website and for ensuring that your use of the Website, and any information submitted by you, complies with all applicable laws, regulations, contractual obligations and internal policies applicable to you.
You shall be responsible for obtaining and maintaining all permissions, authorisations, consents and approvals necessary for your use of any Spentro product, service or functionality and for ensuring that persons accessing the Website on your behalf are appropriately authorised.
GYFTR shall not be responsible for any loss, liability or consequence arising from your failure to comply with the foregoing requirements.
